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  • A tour guide entertaining guests on a town walk in Ilulissat in Greenland. By Mads Pihl

10 easy ways to make your tourism business more sustainable

How do you implement more sustainability into your business in practice?

Published on September 28, 2020

In Visit Greenland’s 2020-2023 strategy, sustainability is one of the most important basic principles. In the strategy, particular emphasis is placed on the following 4 of the UN’s world goals:

SDGs

We know from surveys that more and more tourists place importance on their travel and holiday activities being as sustainable as possible, so showing tourists that you are implementing sustainability principles meets this trend of more responsible business practices.

Tourists can do their part by staying longer at each destination, thereby increasing the earnings per tourist and supporting the local business community. Such a trend would probably also mean that each tourist made fewer trips a year, thus limiting their climate footprint from transport. As a tour operator, you can try to market the benefits of longer stays. We will approach this in a future article.

But how do you implement more sustainability into your business in practice?

Below we have gathered 10 simple ways in which you can implement sustainability in your tourism products. They are not all based on the 4 SDGs above, as SDGs such as 14 and 15 – protection of marine life and life on land – are also very relevant at a product level.

1. Use local guides

We know from surveys that tourists prefer to be guided by locals, and that they want to support local communities. By hiring local guides who are educated as Arctic Adventure Guides or Arctic Tourist Guides at Campus Kujalleq in Qaqortoq, you are actually supporting both SDGs 4 and 8.

2. Use local ingredients

As much as possible, you can offer food or snacks that are produced locally or in Greenland, which have a smaller CO2 footprint and at the same time support Greenlandic businesses. We know that many tourists would like to experience local food culture and ingredients, so it makes sense to incorporate a little storytelling into the food experience.

3. Bring local drinking water

Greenlandic water is both cheaper and often much cleaner and tastier than bottled water. In addition, you can make it part of the experience – by, for example, putting ‘freshly caught’ ice cubes in. You can either use large plastic bottles, metal cans or glass bottles that can be recycled.

Continues further down the page...

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By Mads Lumholt

Misissuinermut Siunnersorti / Senior Marketing Analyst, Visit Greenland

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4. Avoid disposable plastic

Disposable plastics have a very negative reputation, because plastics make up the largest proportion of waste that ends up in the oceans and in nature. Therefore, use alternative materials such as metal, porcelain and glass. If you really need to use disposable cutlery, plates and cups, this can be bought made of biodegradable materials such as recyclable cardboard, wood or bioplastic. You can even buy edible plates, made from plant fibers.

5. Drop the speed

Fast-moving tour boats in particular, such as the Targa 37, have high fuel consumption at high cruising speeds. By slowing down by a few knots, both fuel consumption and emissions of CO2 and polluting particles are reduced. This also lowers the engine noise, for the benefit of both tourists and wildlife. Highlight this practice in your marketing as a ‘green’ initiative.

6. Sustainable goods on offer

If you sell various goods or souvenirs, you can prioritise having sustainable and / or local products on offer. These could be locally produced handicraft items such as jewelry and tupilaks, as well as other products with a low CO2 footprint, which also supports local businesses and sends a positive signal to your customers. At the same time, it is a good idea to incorporate storytelling into the products, so that it is clear to tourists that you are thinking sustainably.

7. Sort waste

Show customers that you are handling waste properly, e.g. with signs guiding them on how to sort their waste. This sends a good signal and is good for the climate.

8. Sustainable initiatives for accommodation

In addition to the other measures listed on this page, accommodation establishments should follow ‘best practices’ and use biodegradable detergents and personal care products. They can also limit the washing of linen, towels, tablecloths, etc. by asking guests to cooperate on this in various ways – e.g. by leaving towels that do not need to be washed hanging on the hook, or being able to opt out of washing bed linen after so many days.

There can also be signs urging guests to turn off lights and turn down radiators while out of the room.

9. Collect the waste you stumble upon

If you lead hikes, you can have a bag with you to collect the waste you encounter. You can also collect the waste you encounter during boat trips. This sends a really good signal to tourists. Experiences from other parts of the world show that tourists often want to lend a hand in this.

10. Partnerships

In order to succeed with healthy and sustainable tourism development in Greenland, it is important to see the entire industry as potential partners. Greenland is a very small society and this can be a disadvantage compared to large and financially strong foreign destinations which are our natural competitors. Partnering with relevant companies and organisations can strengthen your business, not only in terms of visibility, marketing, sales, logistics, etc., but also in terms of sustainability.

An example of a partnership is through CSR Greenland, where you can be a part of strengthening the field of climate and energy and participate in a communal clean-up (see facebook.com/saligaatsoq).

Visit Greenland
Traveltrade.visitgreenland.com is managed by Visit Greenland and provides a variety of resources for national and international operators working with tourism in Greenland.

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